THE ONLY ONE WEDDING EXPERIENCE

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FAQ

Frequently Asked Questions

FAQ

Transportation and accommodation

Q.
Is a transfer from / to the airport available?
A.
A transfer from / to the airport is not available, but you can use a shuttle bus (on the reservation basis) from the nearest stations to us (Kintetsu Yokkaichi station, Kintetsu Shiroko station, Kintetsu Tsu station, Kintetsu Nabari station).
Q.
How do I get to the venue from the airport?
A.
Please use the public transportation.(Access from Chubu International Airport)
※You can use a shuttle bus (on the reservation basis) from the nearest train stations to us (above).
Q.
How do I get to the photo location on the day?
A.
As soon as preparation for costume dressing is in place, you will move to location site with our staff.
Q.
Could you please make a reservation for accommodation for us?
A.
We will introduce hotels for accommodation, but you will make a reservation directly by yourself.

Payment

Q.
Can I exchange money at the ceremony hall?
A.
You cannot exchange money at the ceremony hall, so please change money at the banking facilities beforehand and come visit us.
Q.
Can I pay with dollars?
A.
Payment is made only in Yen (¥). Please pay in cash when additional charge arises.
Q.
How much is the deposit?
A.
The deposit (application fee) will be 50,000 yen. Please make a payment at least 1 month before the enforcement date.
※In the case of overseas remittance, it may take 2 to 5 business days to complete the transfer. We will assume the contract will be completed with confirmation of transfer completion.
Q.
Can I pay by credit card?
A.
We do not deal with credit card transactions. You will remit money at a banking institution etc. In addition, please pay the fees such as "remittance charge", "receipt fee (lifting charge)", "relay banking fee", "exchange fee" etc. at the time of overseas remittance etc.

Others

Q.
Do you have staff who can use foreign languages?
A.
English / Mandarin Chinese are available.
Q.
Is it possible to provide meals tailored to vegetarians and religions?
A.
We cannot deal with them on the day, so please make sure to contact us in advance.